Consuella's Accounting & Tax Firm Privacy Policy for SMS

At Consuella's Accounting & Tax Firm ("we," "us," "our"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our WEBSITE or engage with our services. Please read this policy carefully. If you do not agree with the terms of this Privacy Policy, please do not use our site or services.

1. Information We Collect

We may collect the following personal information from you when you register or interact with our site:

  • Name

  • Email address

  • Phone number

2. How We Use Your Information

We use the information we collect in the following ways:

  • To communicate with you about our products, services, promotions, and updates.

  • To respond to your inquiries and provide customer support.

  • To send marketing and promotional content via email or SMS, with your consent.

  • To facilitate account creation and login.

  • To comply with legal obligations, resolve disputes, and enforce agreements.

3. SMS Consent and Usage

By providing your phone number, you expressly consent to receive SMS messages, including marketing and promotional messages, from us. These messages may be sent via an automatic telephone dialing system or other technology. You understand that your consent is not a condition of purchase.

  • Opting In: By providing your phone number during registration or through any form submission, you agree to receive automated and non-automated SMS messages.

  • Carrier Fees: Standard messaging rates and fees may apply. Please consult with your carrier for more information.

  • Opting Out: You can opt out of receiving SMS messages at any time by replying "STOP" to any message. You may also contact us at [Insert Email] to be removed from our SMS list.

We strictly adhere to carrier SMS policies, ensuring we operate within guidelines that protect your privacy and prevent spam.

4. How We Obtain Consent

By submitting your information on our site (e.g., through forms, registrations, or by signing up for services), you are providing explicit consent for us to collect, use, and disclose your information as described in this Privacy Policy.

When you provide your phone number for SMS communications, you are opting in to receive text messages as outlined above. We ensure that:

  • You are fully informed about what types of messages you will receive.

  • Consent is obtained clearly and unambiguously, and you have the option to withdraw your consent at any time.

5. How We Share Your Information

We do not sell or rent your personal information. However, we may share your information with third-party service providers for purposes including:

  • Operating and maintaining our site.

  • Processing transactions or communications.

  • Complying with legal obligations.

These service providers are required to maintain the confidentiality of your information.

6. Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security of your information.

7. Your Rights

You have the right to:

  • Access and update your personal information.

  • Withdraw your consent to receive marketing emails or SMS messages at any time.

  • Request the deletion of your data from our records.

  • To exercise these rights, please contact us at hello@consuellas.com.

8. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third parties. Please review their privacy policies independently.

9. Children’s Privacy

Our services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices. We will notify you of any material changes by updating the "Effective Date" at the top of this page.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Via email: hello@consuellas.com

or

Via regular mail: 

Consuella's Accounting & Tax Firm

Attn: Privacy Policy/Legal

2201 Lincolnway West South Bend, IN 46628

Information provided by you via general e-mail inquiries to Consuella's Accounting & Tax Firm such as your e-mail address is used only to respond to your inquiries in the ordinary course of business, and is never shared with third parties.

If you are a resident of the EU and have an unresolved data privacy concern or personal information collection, use, or disclosure concern, you may file a complaint/inquiry with us at:

Via email: hello@consuellas.com

or

Via regular mail: 

Consuella's Accounting & Tax Firm

Attn: Privacy Policy/Legal

2201 Lincolnway West South Bend, IN 46628

Security/How Your Personally Identifiable Information Is Protected: Security for all personally identifiable information is extremely important to us. We have implemented technical, administrative and physical security measures to attempt to protect your personally identifiable information from unauthorized access and improper use. We also protect your personally identifiable information offline. Only employees who need the information to perform a specific job (for example, customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment. We continually review all such measures and update them when appropriate. Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, Company cannot ensure or warrant the security of any information you transmit via the internet. By transmitting any such information to Company, you accept that you do so at your own risk.

Your Acceptance of These Terms: By using the Site, you accept the policies and restrictions set forth in this Online Privacy Policy. If you do not agree to this policy, please do not use the Site. This Online Privacy Policy may be revised from time to time by updating this posting. You are bound by any such revisions and should therefore periodically visit this page to review the then current Online Privacy Policy to which you are bound.

Consuella's Accounting & Tax Firm

2201 Lincolnway West South Bend, IN 46628

hello@consuellas.com

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